When viewing a patron record you have the option to view information from one of many tabs found on the left hand side of the record.
For instruction on checking items out, view the Checking Out section of this manual.
All patron information will appear on the Details tab. This includes all the contact information, notes, custom patron attributes, messaging preferences, etc entered when adding the patron.
In the case of patrons who are marked as 'Child' or 'Professional' and their Guarantors additional information will appear on their record.
A child patron will list their Guarantor
On the Guarantor's record, all children and/or professionals will be listed
The patron's complete accounting history will appear on the Fines tab. Contrary to its name, the Fines tab does not just show fine data, it also shows membership fees, rental fees, reserve fees and any other charge you may have for patrons.
The table will show you the following columns:
Date: the date the charge/payment was posted
In the case of fines this will be the last day that the fine was accrued
Description: a description of the charges including the due date for overdue items and a link to the item record where one is available
Note: any notes about this charge/payment
Amount: the total amount of the payment or charge
Outstanding: the amount still due on charge
Most fees and fines will be charged automatically if the fines cron job is running:
Fines will be charged based on your Circulation & Fines Rules
Hold fees will be charged based on the rules you set in the Patron Types & Categories administration area
Rental fees will be charged based on the settings in your Item Types administration area
Marking an item 'Lost' via the cataloging module will automatically charge the patron the replacement cost for that item
Each line item can be paid in full (or written off) using the 'Pay Fines' tab.
Each line item can be paid in full, partially paid, or written off.
Pay a fine in full
Click "Pay" next to the fine you want to pay in full
The full amount of the fine will be populated for you in the "Collect From Patron" box
Click "Confirm"
The fine will be removed from outstanding fines, and displayed as fully paid.
Pay a partial fine
Click "Pay" next to the fine you want to partially pay
Enter the amount you are collecting from the patron in the "Collect From Patron" box
Click "Confirm"
The fine will be updated to show the original Amount, and the current Amount Outstanding
Pay an amount towards all fines
Click the "Pay Amount" button
Enter the amount you are collecting from the patron in "Collect from Patron." The sum of all fines is shown in "Total Amount Outstanding"
Click "Confirm"
The fine totals will be updated with the payment applied to oldest fines first.
Pay Selected fines
Check the selection boxes next to the fines you wish to pay, click "Pay Selected"
Enter an amount to pay towards the fines.
Click "Confirm"
The fine totals will be updated with the payment applied to the oldest selected fines first.
Writeoff a single fine
Click "Writeoff" next to the fine you wish to writeoff.
The fine will be removed from outstanding fines, and displayed as written off.
Writeoff All fines
Click the "Writeoff All" button
All fines will be removed from outstanding fines, and displayed as written off.
If you accidentally mark and item as paid, you can reverse that line item by clicking 'Reverse' to the right of the line
Once clicked a new line item will be added to the account, showing the payment as reversed
For fees that are not automatically charged, librarians can create a manual invoice
First choose the type of invoice you would like to create
To add additional values to the manual invoice type pull down menu, add them to the MANUAL_INV Authorized Value
Important
The value set as the Authorized Value for the MANUAL_INV authorized value category will appear as the Description and the Authorized Value Description will be used as the amount.
If the fee is associated with an item you can enter its barcode so that the line item shows a link to that item
The description field is where you will enter the description of the charge
In the amount field, do not enter currency symbols, only numbers and decimals
Manual credits can be used to pay off parts of fines, or to forgive a fine amount.
First choose the type of credit you'd like to apply
If this credit is associated with an item you can enter that item's barcode so that the line item links to the right item
The description field is where you will enter the description of the credit
In the amount field, do not enter currency symbols, only numbers and decimals
The circulation history tab will appear if you have set the intranetreadinghistory preference to allow it to appear. If you have the OPACPrivacy system preference set to 'Allow' and the patron has decided that the library cannot keep this information this tab will only show currently checked out items.
If you would like to export a list of barcodes for the items checked in today you can find that option under the More menu on the top right of the page.
This will generate a text file with one barcode per line.
If you have set your BorrowersLog to track changes to patron records, then this tab will appear. The Modification Log will show when changes were made to the patron record. If you also have turned on the IssueLog and ReturnLog you will see checkins and outs on this screen as well.
The Librarian field shows the patron number for the librarian who made the changes
The module lists 'MEMBERS' for the patron module
The action will tell you what action was being logged
The Object field lists the borrowernumber that is being modified (in the example above, it was my changing my own record)
The patron's messaging preferences are set when adding or editing the patron. This tab will show the messages that have been sent and those that are queued to be sent:
Clicking on the message title will expand the view to show you the full text of the message that was sent.
