Get there: More > Tools > Patrons and Circulation > Notices
All notices sent by Koha can be customized using the Notices Tool. The system comes with several predefined templates that will appear when you first visit the Notices Tool
Each notice can be edited, but only a few can be deleted, this is to prevent system errors should a message try to send without a template.
To add a new notice
Click 'New Notice'
Choose the module this notice is related to
The Code is limited to 20 characters
Use the name field to expand on your Code
Message Subject is what will appear in the subject line of the email
In the message body feel free to type whatever message you feel is best, use the fields on the left hand side to enter individualized data from the from database.
On overdue notices make sure to use <<items.content>> to print out the data related to all items that are overdue. The other option is to use the <item></item> tags to span the line so that it will print out multiple lines
Only the overdue notices take advantage of the <item></item> tags, all other notices referencing items need to use <<items.content>>
When creating your overdue notices there are two tags in addition to the various database fields that you can use in your notices.
These new tags only work on the overdue notices, not other circulation related notices at this time.
<item></item> which should enclose all fields from the biblio, biblioitems, and items tables.
<fine></fine> which should be enclosed by the item tag and should enclose a currency identifier per ISO 4217. If this tag is present with a proper identifier, the fine for that item will be displayed in the proper currency format.
Note: ISO 4217 changes from time to time therefore all currencies may not be supported. If you find one that is not supported, please file a bug with the Locale::Currency::Format author Tan D Nguyen <tnguyen at cpan doe org>.
An example of using these two tags in a notice template might be like:
The following item(s) is/are currently overdue: <item>"<<biblio.title>>" by <<biblio.author>>, <<items.itemcallnumber>>, Barcode: <<items.barcode>> Fine: <fine>GBP</fine></item>
Which, assuming two items were overdue, would result in a notice like:
The following item(s) is/are currently overdue: "A Short History of Western Civilization" by Harrison, John B, 909.09821 H2451, Barcode: 08030003 Fine: £3.50 "History of Western Civilization" by Hayes, Carlton Joseph Huntley, 909.09821 H3261 v.1, Barcode: 08030004 Fine: £3.50
Among the default notices are notices for several common actions within Koha, here are some of what those notices do
Sent to patrons when their account is set up if the AutoEmailOPACUser preference is set to 'Send'
Used in the claim acquisition module
Get there: More > Acquisitions > Late issues
This notice requires the emailLibrarianWhenHoldIsPlaced system preference to be set to 'Enable'
This notice is used for hold confirmation notices that are sent out in print format. This will not effect what the email notice looks like.
Used in the serials module to notify patrons/staff of new issues of a serial
Get there: More > Serials > New Subscription
You have the option to select the 'Routing List' notice when creating a new subscription (Choose from the 'Patron notification' drop down).
Notice also that if you'd like to notify patrons of new serial issues, you can click on 'define a notice' which will take you to the 'Notices' tool