Question: At our public library we are running a Koha installation and we've tried to turn on all the nice functionalities in Koha such as the frbrising tool, but do not get the same result as Nelsonville public library.
Answer: In fact, this feature is quite tricky to make that right. First it looks at xisbn service. And then search in your database for that isbn. So both xisbn and your internal isbn (in biblio table) have to be normalized. You could therefore use the script misc/batchupdateISBNs.pl (it removes all the - in your local ISBNs)